Last updated: 30 January 2026

DynamicBrain (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in a lawful, transparent, and responsible manner. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website www.dynamicbrain.ch, our contact forms, and our services.

This policy is written in accordance with the Swiss Federal Act on Data Protection (FADP / revDSG, in force since 1 September 2023) and, where applicable, the EU General Data Protection Regulation (GDPR) for individuals residing in the EU/EEA.

Practice name: DynamicBrain
Owner: Rozita Seif
Business address: Zürich, Switzerland
Email: info@dynamicbrain.ch
Website: www.dynamicbrain.ch

DynamicBrain is the data controller responsible for the processing of personal data under this policy.

We process personal data in accordance with: 

• The Swiss Federal Act on Data Protection (FADP / revDSG)
• The Swiss Ordinance on Data Protection (DPO)
• Where applicable, the EU GDPR (for residents of the EU/EEA)

Swiss law applies as the primary legal framework for data processing in Switzerland.

Depending on how you interact with us, we may collect the following categories of data:

Website & communication data

• Name and surname
• Email address
• Phone number
• Contact form messages
• Appointment requests
• IP address
• Browser type and version
• Device information
• Date and time of access

Cookies & technical data

• Cookie identifiers
• Website usage data
• Session data
• Analytics data

Client and therapy-related data (outside the public website)

• Identification data
• Health-related data
• Therapy documentation
• Session notes
• Neurofeedback/biofeedback data
• Medical and referral information

Health and therapy-related data are classified as sensitive personal data and are subject to enhanced protection.

We process personal data for the following purposes:

• Providing and managing our services
• Communication with clients and interested persons
• Appointment scheduling
• Website operation and security
• Statistical analysis and service improvement
• Legal and regulatory compliance
• Contract performance
• Billing and administration

Under Swiss law and, where applicable, GDPR, personal data is processed on the basis of:

• Consent of the data subject
• Performance of a contract or pre-contractual measures
• Legal obligations
• Legitimate interests, such as secure operation of the website and service quality
• Protection of vital interests

Sensitive health data is processed primarily on the basis of explicit consent, professional confidentiality obligations, and applicable health regulations.

We do not sell personal data.

Personal data may be shared only when necessary with:

• IT and hosting service providers
• Website service providers
• Accounting and administrative service providers
• Legal and regulatory authorities (if legally required)

All service providers are contractually bound to confidentiality and data protection obligations.

We retain personal data only for as long as necessary for the purpose for which it was collected and in accordance with legal obligations:

Website and contact data

• Contact form data and communication data: 12–24 months
• Technical and log data: 6–12 months
• Cookie data: according to cookie settings

Client and therapy data

• Therapy and medical documentation: in accordance with Swiss legal and professional retention obligations (typically long-term retention, often up to 20 years, depending on applicable regulations)

After the retention period expires, data is securely deleted or anonymised.

Our website uses cookies and similar technologies.

Types of cookies:

• Essential cookies (website functionality)
• Analytics cookies
• Security cookies

Non-essential cookies are only used with your consent via our cookie consent banner. You may change or withdraw your consent at any time through your browser settings or the cookie management tool on our website.

We may use privacy-friendly analytics tools to understand website usage and improve our services. These tools do not collect directly identifiable personal data and are used only for statistical purposes.

Personal data is processed primarily in Switzerland and the EU.

If data is transferred outside Switzerland or the EU/EEA, this occurs only where:

• Adequate data protection is guaranteed, or
• Appropriate safeguards (e.g. contractual clauses) are in place.

We apply appropriate:

• Technical measures
• Organisational measures
• Administrative safeguards

To protect personal data against unauthorized access, loss, misuse, alteration, and disclosure.
Despite all measures, no system can guarantee absolute security.

In the event of a data security breach that is likely to result in a high risk to the personality or fundamental rights of data subjects:

• We will notify the Swiss Federal Data Protection and Information Commissioner (FDPIC) as required by law
• Affected individuals will be informed where legally required

Under Swiss data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of data (where legally permissible)
• Object to processing
• Withdraw consent (where processing is based on consent)
• Request restriction of processing in certain cases

If you reside in the EU/EEA, you additionally have GDPR rights, including:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to lodge a complaint with a supervisory authority

Our website and services are not directed at children without parental involvement. Personal data of minors is processed only with the consent of legal guardians and in compliance with applicable law.

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

We may update this Privacy Policy at any time. The current version is always published on our website. Changes take effect upon publication.

For questions about this Privacy Policy or your data rights, please contact:

DynamicBrain
Email: info@dynamicbrain.ch
Contact page: https://dynamicbrain.ch/contact-us/

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.